Common Q&A

Ask; May I ask if your company is a factory or a trading company?

Answer:; Our company is a professional production and trade enterprise with 10 years of production and sales experience.

Ask; May I ask if your company is capable of OEM and customized production/

Answer:; Our company accepts OEM products and supplies on the condition of obtaining written authorization from the customer.

Ask; May I ask how your company's products are delivered?

Answer:; The regular delivery time for products is 20-30 days, while customized products take 45 days.

Ask; May I ask if your company accepts sample orders and small batch orders?

Answer:; There is no minimum quantity limit for regular products, but there are requirements for customized products.

Ask; May I ask what is your company's sample policy?

Answer:; Samples can be provided for a fee, and once the cumulative quantity of orders reaches a certain level, some or all of the samples can be returned.

Ask; What is the shelf life of your company's products?

Answer:; Provide a one-year limited warranty [refer to the company's relevant warranty standards for warranty details]

Q: What is a trailer jack?

Answer: A trailer jack is a tool used to lift or support the weight of a trailer, usually used to stabilize the trailer and perform maintenance work.

Q: What is the load-bearing capacity of a trailer jack?

Answer: The load-bearing capacity of trailer jacks varies by brand and model, usually between 1000 pounds and 15000 pounds.

Q: How do I choose the jack that suits my trailer?

Answer: You need to consider the weight and design of your trailer and choose a jack with sufficient load-bearing capacity.

Q: Is the trailer jack suitable for all types of trailers?

Answer: Not all types of trailers are suitable for the same type of jack. You need to choose the appropriate jack based on the needs of your trailer.

Q: What is the price range for trailer jacks?

Answer: The price of trailer jacks varies depending on brand, model, and load-bearing capacity, usually ranging from tens to hundreds of dollars.

Q: Do I need to purchase additional accessories?

Answer: Some trailer jacks may require additional accessories, such as mats, stabilizers, etc., depending on your usage needs.

Q: Is the trailer jack easy to operate?

Answer: Most trailer jacks are designed for easy operation, but it is best to familiarize yourself with their user manual before use.

Q: Can I replace the trailer jack myself?

Answer: Depending on your skill level and experience, if you have relevant automotive repair experience, you may be able to replace the jack yourself, but it is best to have professional personnel complete it.

Q: How to store a trailer jack?

Answer: It is recommended to store the trailer jack in a dry, clean, and ventilated place, away from moisture and corrosive substances.

Q: Does the trailer jack come with a warranty?

Answer: Yes, most trailer jacks come with a certain period of warranty. For specific warranty policies, please refer to the terms and conditions at the time of purchase.

Q: How often can a trailer jack complete a tire change?

Answer: In general, the time it takes to use a trailer jack to change tires depends on your experience and proficiency, usually between a few minutes and half an hour.

Q: What are the safety precautions when using a trailer jack?

Answer: When using a trailer jack, please ensure that the operating area is clean and stable, and follow the manufacturer's usage guidelines to reduce the risk of accidents.

Q: Is the trailer jack suitable for temporary use?

Answer: Yes, trailer jacks are usually designed as portable tools that can be used temporarily when needed, such as in case of road malfunctions or emergencies.

Q: Should I regularly maintain the trailer jack?

Answer: Yes, regular maintenance of trailer jacks can ensure their long-term effectiveness and safe use, including cleaning, lubrication, and checking the wear of components.

Q: Is there a size limit for storing trailer jacks?

Answer: Trailer jacks are usually portable, but it is best to follow the manufacturer's recommendations when storing to ensure that they do not take up too much space.

Q: What repair work can I do on the trailer jack?

Answer: Trailer jacks are usually used to lift trailers for simple maintenance tasks such as tire replacement and chassis repairs.

Q: How many lifting heights does a trailer jack have?

Answer: The lifting height of the trailer jack may vary depending on the model and design. You can refer to the product manual for detailed information.

Q: Where should I store the instructions for the trailer jack?

Answer: It is best to place the instruction manual for the trailer jack in a place that is easy to access and identify, so that it can be consulted when needed.

Q: Can I use accessories from other brands on the trailer jack?

Answer: Before using accessories from other brands, it is best to consult the manufacturer to ensure compatibility and safety.